Returns & Exchanges
This site is in a trial phase; shipping and return terms will be finalised at launch.
14-day returns
You can return items within 14 days of delivery. Items must be unworn, unwashed, with tags attached and in resaleable condition.
How to return
- Send us your return request with your order number via the contact page or by email.
- Ship the item back with its invoice using the details we send you.
- Once the item has arrived and been checked, we refund you using your original payment method.
Exchanges
Follow the same steps to exchange a size or colour, subject to availability.
Non-returnable items
For hygiene reasons, opened boxer briefs and socks cannot be returned.